Safer spaces

Boom is a volunteer-run DIY venue. We want everyone who comes through the door, on stage, behind the bar or in the crowd, to feel safe and welcome. That takes all of us, so this is what we ask of you and what you can expect from us.

What we ask

• Treat everyone with respect, whoever they are and however they look.
• No harassment, intimidation or abuse of any kind, including racism, sexism, homophobia, transphobia, ableism, ageism and classism, whether in person, on stage or online about our shows.
• No unwanted touching, comments or attention. If someone says no, or looks like they want to be left alone, leave them alone.
• Look out for each other. If someone near you seems unsafe or unwell, check on them or tell a member of staff.
• In the pit, mind the people around you. Pick people up when they fall. If someone wants out, let them out.
• Respect the building, the bands, the volunteers and our neighbours, especially when leaving late at night.

What we do

• We take every report seriously and act on it the same night where we can.
• Anyone behaving in the ways above will be asked to leave, with no refund, and may be banned from future shows.
• We will believe you and listen. You won’t be made to justify yourself or confront anyone.
• If you need help getting home safely, ask us.
• We will call the emergency services if anyone is in danger.

If something happens on the night

Tell a member of staff straight away. You’ll find us at the door, behind the bar, at the sound desk and side of stage, and anyone wearing a high-vis is on the team. They will help, or find the person who can, and can take you somewhere quieter to talk.

We take part in Ask for Angela. If you feel unsafe or uncomfortable for any reason, ask any member of staff for Angela and they will discreetly get you out of the situation and help you.

Drugs, and feeling unwell

We have zero tolerance of drugs. Anyone found in possession will have them confiscated and will be refused entry or asked to leave.

That should never stop you asking for help. If you or someone you’re with feels unwell for any reason, tell a member of staff. We will always treat it as someone needing help, not as someone in trouble.

Telling us afterwards

If you’d rather raise something after the show, or something happened that you didn’t feel able to report on the night, email us at hello@canalsideleeds.com. Tell us as much as you’re comfortable with. It will be read by a small number of people on the team and handled in confidence.

Accessibility and age

Access to the building, personal assistant tickets and how to contact us in advance are on our Accessibility page. Our age policy and entry conditions are on the Info page.

Bands, promoters and crew

This policy applies to everyone in the building, including artists, touring crews, promoters and our own volunteers. If you’re putting a show on with us, we ask you to share it with the bands you book.